Purchase conditions

ReturnPolicy

ATV/UTV Track Systems — Nordtrack Inc.

ALL SALES ARE FINAL.
A refund request may be submitted within 30 days of the purchase date, subject to the conditions below.

—General Policy

At Nordtrack, all sales are considered final. We manufacture high-quality custom track systems, and each order is handled with care. Due to the nature of our products, we do not accept merchandise returns.

However, if you are not fully satisfied with your purchase, you may submit a refund request within 30 days of the purchase date. Any request received after this period will not be processed.

—Applicable Fees if Approved

If your refund request is approved, the following fees will be deducted from the refunded amount:

▸20% cancellation fee on the total order amount
▸3.5% processing fee for payments made by credit card

Example

For an order of $1,000 paid by credit card:
— Cancellation fee (20%): $200
— Processing fee (3.5%): $35
— Net refund: $765

—How to Submit a Request

To initiate a refund request, contact us within 30 days of your purchase using one of the following:

Mailing Address

370 rue Principale, St-Georges-de-Windsor, QC J0A 1J0

Please include your order number, contact details, and reason for the request. Our team will respond as soon as possible.

—Exclusion Conditions

No refund will be granted in the following cases:

▸Request submitted after the 30-day window from the purchase date
▸Product already installed on a vehicle
▸Product damaged due to misuse, negligence, or improper installation
▸Custom orders or made-to-order parts